Virgin Atlantic's new 'Viva Forever' A330neo honours Sir Richard Branson's late wife, Joan
Virgin Atlantic's newest A330neo, Viva Forever (G-VLJB), carries a tribute to Joan Branson on its nose: the family tartan, her heart-shaped necklace and the rings she wore every day. Joan, Sir Richard Branson's wife, died in November 2025 aged 80. She flew on the airline's first flight in 1984, and Sir Richard credits her with the idea behind its onboard spare-change appeal, which Virgin Atlantic says has raised more than £9m.
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Juha Jaervinen
Chief Customer Officer
The customer champion who turned the Wi-Fi promise into a working service. Jaervinen has spent a career in the passenger-experience trenches, starting in an airline UK call centre in 1998 and rising through senior commercial and operations roles at SAS Scandinavian Airlines and Finnair before joining Virgin Atlantic, where he ran the Commercial function as Chief Commercial Officer for seven years. Now Chief Customer Officer, he owns brand, loyalty, cabin and inflight services — and led the Starlink rollout, fitting the entire A350 fleet within weeks and pulling the launch forward a quarter.

Corneel Koster
CEO
Koster became CEO on 1 January 2026, the airline's first chief executive of the post-founder-transition era, succeeding Shai Weiss. His route to the top was operational, not promotional: three decades in aviation across Virgin Atlantic, Delta, Aeroméxico and KLM, including an earlier stint as Virgin Atlantic's Director of Operations, Safety and Security (2010–2013) before rejoining in 2019 as Chief Customer Officer, then Chief Customer and Operating Officer. He led the airline's A330neo introduction and its digital operational transformation, and was central to keeping it flying through the pandemic. He describes his mission as carrying forward the "challenger spirit" Branson instilled.

Sir Richard Branson
Founder
The man who started it all in 1984 to take on a complacent long-haul market, and still the face most associated with the brand. Branson launched Virgin Atlantic with a single aircraft and a challenger's instinct for taking on incumbents far larger than himself, building it into a global airline and one of the most recognisable names in aviation. He remains an active voice on the brand's direction and personally welcomed Koster into the CEO role, calling him "bold, curious and ready to shake up the status quo." Best for: the founder-succession angle, the brand's origin and challenger identity, and the transition narrative.
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The human
Lady Joan Branson was on Virgin Atlantic's First flight. Her idea is still on board.
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Key facts
- Aircraft Name
- Viva Forever
- Aircraft Type
- A330neo
- Aircraft Registration
- G-VLJB
- Tribute Subject
- Lady Joan Branson
- Charity Initiative
- Change for Children
- Charity Beneficiary
- Virgin Atlantic Foundation (supports young people through education)
- The family on the fleet
- Fearless Lady, A350, for Eve Branson (March 2021) · Ruby Rebel, A330neo G-VSRB, bracelet initials J, S, H (March 2024) · Viva Forever, A330neo G-VLJB (2026)
- Registrations
- G-VSRB carries Sir Richard's initials; G-VLJB carries Joan's
Images
Lady Joan Branson Virgin Nose Art
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Juha Jaervinen
Chief Customer Officer
Drop me a note and I'll reply by email.